Effective Date: 09.30.26

These SMS Messaging Terms are also part of our Terms of Service (Section 7). They explain the text message program operated by 4B Electric Incorporated.

1 Program Description

4B Electric Incorporated ("4B Electric") offers text messages to customers and people who request information, estimates, or service from us. There are two kinds of messages, and you choose each one separately:

•      Service messages (non-marketing): appointment scheduling and confirmations, reminders, technician arrival updates, estimate and proposal follow-up, job status updates, invoices and payment reminders, and a request for feedback after your job.

•      Marketing messages: seasonal service reminders (for example, generator maintenance or storm season surge protection), special offers, and service updates.

Signing up for one kind does not sign you up for the other. Consent to receive text messages is not a condition of purchasing any service from us, and you can request service, submit a form, or book a visit without agreeing to texts.

2 How You Opt In

You opt in by checking the text message consent box on a form, booking page, or chat on our Site, by texting us first, or by giving a member of our team verbal or written permission. The boxes on our Site are never checked for you in advance.

3 Message Frequency

As always, message and data rates may apply for any messages sent to you from us and to us from you. Service message frequency varies and depends on your appointment or project. You will receive no more than [4] marketing messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4 How to Opt Out

You can cancel the SMS service at any time. Just text "STOP" in reply to any message from us. We also honor STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, and OPT OUT, and any other reasonable request, including telling our office by phone or email. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. We process opt-out requests made any other way promptly, and no later than 10 business days. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

5 Help

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 682-327-6623.

6 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

7 Eligibility

You must be at least 18 years old and the account holder of the mobile number you provide, or have the account holder's permission, to join. If you change or give up your mobile number, please text STOP from that number or let us know so we do not text the new owner.

8 Privacy

If you have any questions regarding privacy, please read our privacy policy: https://www.4belectric.com/privacy-policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact

4B Electric Incorporated

2073 FM 920, Weatherford, TX 76086

Phone: 682-327-6623

Email: [email protected]

Office hours: Monday through Friday, 8:00 AM to 5:00 PM Central Time